You already know how important reviews are. But sometimes, the temptation to “game the system” with fake reviews can feel irresistible. Whether it’s writing reviews yourself, enlisting friends and family, or outright buying them, it might seem like a clever shortcut. Spoiler alert: it’s not.
Here’s our take, based on years of dealing with Google Business Profiles (GBPs), reinstating suspended profiles, recovering lost reviews, and navigating Google’s systems in general.
Fake Reviews Are Shockingly Easy to Detect
Sure, creating a 2 or 3 fake reviews will likely fly under the radar. However, 2 or 3 reviews are neither worth policing, nor likely to do much of anything to help your rating. They will, however, contribute to getting you flagged and your listing suspended if/when you manage to get noticed by the Google police.
Here’s some examples of how simple it is to detect review fraud:
Rate of Acquisition
With millions of GBPs to analyze, Google knows exactly how many reviews businesses like yours typically receive over time. If a roofing company suddenly accumulates reviews at a rate 20 times faster than average, it’s a glaring red flag. No roofing crew is doing 15 jobs a day and getting all those clients to leave glowing reviews.
If you buy fake reviews, you’ll end up with a very unnatural surge of review activity. Since computer systems are very good at monitoring simple data flows like the raw volume of reviews and the rate of change in review acquisition, this type of fraud is incredibly easy to detect.
IP and GPS Data
Google can track where reviews are coming from. If your Florida-based business gets reviews from accounts in California or another country, it’s highly suspicious. If multiple reviews are coming from the same IP address, it’s an outright statistical impossibility—and your GBP could be suspended almost immediately.
Reviewer Account History
Google analyzes reviewer accounts to detect patterns. Accounts created recently with no activity other than leaving one glowing review for your business are major red flags. Similarly, accounts with no real connection to your service area scream fraud.
Text Analysis
Fake reviews often lack authenticity. They’re usually vague, overly promotional, and filled with keywords rather than genuine observations. Real reviews tend to mention specific employees, services, or unique experiences. Google’s AI can identify these patterns, flagging fake reviews with remarkable accuracy.
What Happens When You Get Caught?
The penalties for fake reviews are no joke. At best, Google might delete the fraudulent reviews, wiping out all your efforts. More likely, you’ll manage to both waste your time and/or money AND get your GBP suspended. Depending on how severe the infraction, you might never be able to get your GBP back.
The consequences of fake reviews can be severe. At best, Google may just delete the fraudulent reviews, nullifying all your effort (and possibly expense.) More likely, your GBP will be suspended. Depending on how severely you violated the rules, you might never be able to get your GBP back. We help people recover their profiles every single day as part of our GBP Rescue service, but there are some cases where it’s just impossible. After all, if you offend the company providing you with a free service, you should expect them not to be interested in helping you fix your mess.
The Right Way to Boost Your Reviews
Building a strong online reputation takes a little time and effort, but it’s far safer and more sustainable. We recently dove into some simple ways to build out your reviews and future-proof your reputation in this post. Ultimately, you want to achieve a steady stream of inbound reviews, even if that stream is just a trickle. That’s still massively better than getting a flood of reviews out of nowhere. It reflects a more natural review profile and is almost always the result of having implemented smart business practices that will sustain your growth into the future.
The Bottom Line
Google wants reviews to represent real customer experiences, not clever manipulation. While it might be frustrating to watch others cheat the system, remember that Google’s algorithms are always evolving. Fake reviews may offer short-term gains, but they carry significant long-term risks.
So skip the shortcuts and focus on what really matters—providing excellent service that earns real, glowing reviews. Google will notice, and so will your future customers.